Mortgage Service Center
Can collection agency report you to credit bureau AFTER payment made?
I received notice from NCO on Columbia gas bill for 588.00. Didn’t realize we had one last bill after disconnecting service. Called them right away to take care of. Was not reported on my credit report (I checked), NCO confirmed they had not reported it. I was very relieved as we are in the process of getting a Mortgage. Paid the bill on August 8th, was informed by bank the my score took a huge nosedive, more than 80 points because on August 19th, NCO reported this account. More than two weeks after payment made. HELP! My mortgage is on the line.
PS. I called NCO, what a waste of time. Got call center in Carribean.
You won’t get anywhere with NCO.
Copy all of your information and dispute the account. Fax all of the information to the credit bureaus as proof they reported the collection AFTER it was paid.
They can’t do that and it’s a violation of their contract with the credit bureaus.
What NCO did is a new tactic that credit bureaus are not going to “play”. They get an account in collection and don’t report it to the bureaus…that way they can use that as leverage to collect from the customer. Then as soon as it’s paid, they turn around and report it to the bureaus for the first time as a paid collection.
See the problem? That is why it’s a violation of the contract. The credit bureaus require ALL account information to be reported to the bureaus. That means that as soon as NCO got the collection, it was supposed to have been reported as an unpaid collection, and then they were supposed to update it when they got payment. They can’t have it both ways.
If that doesn’t work, file a complaint with the consumer protection department of your state..they actually regulate the credit bureaus and have direct authority over them, as they license them.
PS: An underwriter should be able to accept documentation that the collection has been paid.
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